Whether you have questions about our tours, need help with planning, or want to share your travel experiences with us, we'd love to hear from you.
Toll-free: +61 2 8765 4321
International: +61 2 8765 4322
Monday-Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 4:00 PM AEST
Sunday: Closed
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Public Transport: Our office is a 5-minute walk from Town Hall Station. Take exit 4 and head north on George Street.
Parking: Paid parking is available at the QVB Car Park, a 3-minute walk from our office.
Quick answers to common inquiries
Our tours typically include accommodation, local transportation, activities mentioned in the itinerary, selected meals, and expert guides. International flights are generally not included. Each tour page provides detailed information about what's included and excluded.
We specialize in small group travel with a maximum of 12 travelers per group. This allows for a more personalized experience, easier access to local spots, and greater flexibility throughout the journey.
Absolutely! We specialize in creating custom itineraries tailored to your interests, time frame, and budget. Contact us with your ideas, and our travel specialists will work with you to design your perfect journey.
Our standard cancellation policy offers a full refund for cancellations made 60+ days before departure, 50% refund for 30-59 days, and no refund for less than 30 days. We recommend travel insurance for all bookings. Special terms apply to certain destinations and tours.