Privacy Policy

Introduction

Aussie Adventure Tours ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our newsletter, or book a tour with us.

We encourage you to read this privacy policy carefully to understand our practices regarding your personal data. By using our services, you acknowledge that you have read and understood this privacy policy.

Information We Collect

We may collect different types of information from or about you depending on how you use our website and services:

Personal Information

This may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Demographic information (such as age, date of birth, gender, and nationality)
• Passport information (for booking tours that require international travel)
• Payment information (such as credit card details and billing address)
• Travel preferences and special requirements (including dietary restrictions and accessibility needs)
• Emergency contact details

Non-Personal Information

This may include:

• Browser and device information
• IP address
• Information collected through cookies and similar technologies
• Aggregated usage data

How We Collect Information

We collect information from you when you:

• Register on our website
• Subscribe to our newsletter
• Fill out a contact form
• Book a tour or travel service
• Participate in surveys or promotions
• Browse our website (through cookies and similar technologies)
• Communicate with us via email, phone, or social media

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and manage your tour bookings
• Provide customer support
• Send you marketing communications (with your consent)
• Personalize your experience on our website
• Improve our website, products, and services
• Manage our business needs, such as monitoring, analyzing, and improving the services and website performance and functionality
• Protect our rights, interests, safety, and property
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Travel Partners: To fulfill your booking requests, we may share your information with travel partners such as hotels, airlines, tour operators, and other travel suppliers.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes without your consent.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use different types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information about cookies, please see our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we no longer need personal information for the purposes we collected it, we will delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure of your personal information
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to the processing of your personal information
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: